The Ritz-Carlton, Denver

From the moment we arrived the staff was very attentive. We stayed for 5 nights. I never had to open a door when arriving or departing the hotel. Valet was prompt, helpful knowledgeable about the area. Housekeeping was very accommodating. Room Service -Sarah was exceptional and anticipated our needs. Beds were comfortable, and in room amenities were thoughtful and helpful and came in handy more than once. I visited the spa for a massage. Service was excellent and my massage therapist — Tracey was professional and made my experience very relaxing. I just can’t say enough about how nice the staff was.

I really appreciate it that Jan Sun gave me an upgrade after a long and disastrous trip, especially being Christmas Eve. The suite was amazing. He also had someone deliver a very nice little bag with toothpaste, tooth brush and a comb. (My bag had been sent to Eagle). The in-dining service could not have been nicer and more accommodating. They were kind enough to change my tuna dish for the salmon; since the tuna was too rare for me. Housekeeping was also very helpful. They changed the scale that was not working.

Club amenities

Excellent hotel w/good location. Room was very nice. Breakfast menu limited, but the food was delicious.

Nice comfortable room, nice bathroom. Cleaning services are now request only rather than normal fare.