The Ritz-Carlton, Denver

I stayed in a suite for two nights paying $2K, I stayed on lessor expensive rooms and had a better experience. I honestly can’t put my finger on it but it was not a wow feeling. The room was dark, not a lot of natural light. There was a stale smell to the room, although it was clean. I really feel I paid too much for the room and would appreciate a discount of 15%. The hotel had low occupancy, I should have got a better room at a better rate. I would love to get a response to my request. Thank you. Steve Bowdry

The staff especially the wait staff at breakfast and the spa- top notch!!! Comfortable room, well appointed. Everything you would expect from a Ritz. 5 star all the way.

I really appreciate it that Jan Sun gave me an upgrade after a long and disastrous trip, especially being Christmas Eve. The suite was amazing. He also had someone deliver a very nice little bag with toothpaste, tooth brush and a comb. (My bag had been sent to Eagle). The in-dining service could not have been nicer and more accommodating. They were kind enough to change my tuna dish for the salmon; since the tuna was too rare for me. Housekeeping was also very helpful. They changed the scale that was not working.

I choose Ritz Carlton for safety and slept serenely.

Beautiful hotel with fantastic staff. We had a wonderful dinner at the restaurant attached to the hotel